Privacy Policy

1. Introduction

This Privacy Policy explains how LPTicket LLC collects, uses, stores, protects, discloses, and processes personal information when you visit, use, purchase tickets, create an account, register an event, contact support, or otherwise interact with LPticket.com.

2. Who We Are

LPTicket LLC operates LPticket.com. Our contact information is: 1325 Main St Suite 203, Katy, TX 77494, United States. Email: info@lpticket.com.

3. Information We Collect

We may collect personal information directly from you, automatically through your device, from payment processors, from Organizers, and from other service providers.

4. Payment Information

Payments may be processed by Stripe or other authorized payment processors. LPTicket does not directly store full credit card or debit card numbers.

We may receive limited transaction information such as payment status, amount paid, last four digits of the card, transaction ID, fraud review status, date of purchase, and processor confirmations or rejections.

5. How We Use Information

We use personal information to operate the platform and provide our services, including to:

6. Information Shared with Organizers

When you purchase or register for an event, we may share certain information with the Organizer so the Organizer can manage the event.

Organizers must use Buyer information only for legitimate event-related purposes and must comply with applicable privacy laws.

7. Information Shared with Service Providers

We may share information with providers that help us operate LPTicket, including payment processors, hosting providers, email providers, analytics tools, anti-fraud services, customer support tools, QR and ticketing vendors, storage providers, marketing tools, and legal or compliance advisors.

We share only the information reasonably necessary for those providers to perform services for us or to comply with legal obligations.

8. Cookies and Similar Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to operate the site, remember preferences, maintain sessions, measure traffic, detect errors, improve performance, prevent fraud, personalize content, and measure marketing campaigns.

You may configure your browser to block cookies, but some site features may not work properly.

9. Marketing Communications

We may send transactional communications related to ticket purchases, confirmations, event changes, cancellations, refunds, security, legal notices, and account activity.

We may send promotional communications when permitted by law or with your consent. You may opt out of promotional emails by following the unsubscribe instructions or contacting us at info@lpticket.com. Transactional messages may continue even if you opt out of marketing.

10. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. However, no digital system is completely secure, and we cannot guarantee absolute security.

Users are responsible for protecting their account credentials, email access, devices, and tickets.

11. Data Retention

We may retain personal information for as long as necessary to provide services, process tickets, resolve disputes, prevent fraud, maintain accounting records, comply with legal obligations, enforce agreements, and defend legal rights.

When information is no longer needed, we may delete, anonymize, or retain it as permitted by law.

12. Privacy Rights

Depending on applicable law, you may have rights to access, correct, delete, copy, limit, object to, or appeal certain decisions regarding your personal information.

To submit a privacy request, contact us at info@lpticket.com with the subject line 'Privacy Request.' We may need to verify your identity before processing the request.

13. Texas Privacy Rights

Residents of Texas may have rights under the Texas Data Privacy and Security Act when that law applies. These rights may include the right to access, correct, delete, obtain a copy of, opt out of certain processing, and appeal a privacy decision.

Texas residents may contact info@lpticket.com to exercise applicable privacy rights.

14. Children and Minors

LPTicket is intended for users who are 18 years of age or older. We do not knowingly collect personal information from minors under 18. If we learn that we have collected information from a minor without valid authorization, we may delete it.

15. Third-Party Links

LPTicket may contain links to third-party websites, including venues, artists, organizers, payment processors, social media platforms, sponsors, and external service providers. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

16. International Processing

Information may be stored or processed in the United States or other countries where our service providers operate. By using LPTicket, you understand that your information may be transferred, stored, or processed outside your location in accordance with applicable law.

17. Changes to This Policy

We may update this Privacy Policy at any time. Changes may be posted on LPticket.com, reflected by a new updated date, sent by email, or displayed through the platform. Continued use of LPTicket after changes are effective means you accept the updated policy.

18. Contact

For privacy questions or requests, contact LPTicket LLC at info@lpticket.com or 1325 Main St Suite 203, Katy, TX 77494, United States.